OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
131 ratings and 109 comments received in the last 90 days.
03 July 2026
Bradley was very helpful from the moment we went into the showroom looking for a new car. He spent time with us talking through options and kept us updated throughout. On collection day he took time talking through how things worked, amazing service
02 July 2026
Kieron went through all the options of the vehicles available and the finance. I am extremely pleased with the Mini Aceman. The staff are all very knowledgable and pleasant.
02 July 2026
Always very helpful and friendly.
30 June 2026
Barratt's were great.
29 June 2026
An enjoyable experience when we purchased the car & a thorough hand over on the day we drove our car out of the showroom. Big thanks to George Bullock .
26 June 2026
Great service, customer care and attention to detail.
24 June 2026
It was a pleasure to engage with Kieron. His maturity for an OAP was welcome and his product knowledge important for a "petrol head" customer. His understanding of my expectations and requirements enabled a speedy delivery of a satisfying deal
22 June 2026
Great communication throughout, arranged longer testdrive, Tommy went through everything with me that I was unsure of.
18 June 2026
Bradley offered an incredibly smooth service, right from the inital phonecall through to driving away in my brand new Mini!
05 July 2026
Lauren and Andy were excellent and thank you too for the work and efficient communication.
02 July 2026
Very good service
30 June 2026
Courtesy, punctuality and professionalism - excellent all round, thank you
28 June 2026
Mot i waited for 1hr 90 mins, then to be told mot is fine, I needed new back brake pads, no light had gone on, was told the light will go
25 June 2026
All the staff are very attentive I was made to feel comfortable and all my car issues were delt with
25 June 2026
I take a waiting appointment when I bring the car in so I can work. The showroom has been re-arranged to fit in BMW motorbikes meaning the waiting area has reduced and the resulting seating arrangement is no good for work - it used to be so good!
24 June 2026
Good service
21 June 2026
Always friendly and helpful. I know my car has been well looked after and I appreciate the wash & vac
21 June 2026
It's always a pleasure to hang out at Barretts Mini and buy a car
20 June 2026
Excellent customer service and care
FIND Barretts Canterbury.
Address
- Broad Oak Road, Canterbury, CT2 7PX
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:09:00 - 17:30
- Sun:Closed.
Phone
- 01227 828899
Canterbury as well as surrounding areas including Ramsgate, Whitstable, Broadstairs and Herne Bay
Address
- Broad Oak Road, Canterbury, CT2 7PX
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:1st Saturday of the month only 10:00 - 16:00
- Sun:Closed
Phone
- 01227 828899
Canterbury as well as surrounding areas including Ramsgate, Whitstable, Broadstairs and Herne Bay
05 July 2026
The whole process has been extremely good. From when i placed my order to when i picked up the car the experience has been very professional and very informative. Every query i had was dealt with promptly. Would certainly recommend your company.