OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
122 ratings and 91 comments received in the last 90 days.
03 June 2025
Alastair and Emma were involved with the purchase with efficiency and were lovely to deal with.
03 June 2025
Keiron was professional and showed us lots of patience and took his time to explain everything to us.
02 June 2025
Mr Dawkins kept us fully informed throughout the whole process regarding timings and any possible holdups.
31 May 2025
James was exceptional - a great communicator and very friendly throughout the process.
21 May 2025
Always had a great experience, always felt listened to and always felt that my business was important to Mini
20 May 2025
Always in-the-know
14 May 2025
Emma Little's service was fantastic.
04 May 2025
An excellent experience from beginning to end of the process, the main reason why I returned to Canterbury to make my purchase.
03 May 2025
Completely satisfactory
16 June 2025
Lauren on service extremely helpful knowledge was great and really nice girl friendly and welcoming
15 June 2025
I was kept informed with all details and the video of my car having it's service was excellent
13 June 2025
After my car broke down and Barretts fixed it, I felt safe again in my car, but only because they repaired it
12 June 2025
Clear communication throughout and weren't pushy when it came to sales
10 June 2025
Staff keep you informed
09 June 2025
Service quick. Helpful staff
09 June 2025
Friendly, efficient, clear explanations
08 June 2025
My car was serviced very quickly as I was waiting. I was offered drinks and kept up to date with the service progress.
08 June 2025
We have always found the help and guidance we have needed over many years, which is why we always come back
07 June 2025
All completed in a timely manner despite the original booking error which was explained and apologised for
05 June 2025
This is the 6th car we have bought from mini. Kieron Farmer is an excellent salesman. Thank you Kieron.