OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
148 ratings and 107 comments received in the last 90 days.
03 December 2025
Everything easy and went so smoothly
02 December 2025
All helpful, cheerful staff.
28 November 2025
All good
27 November 2025
Great aervice
20 November 2025
I was extremely satisfied with my experience at Mini Canterbury! Christina and the team made the process so easy and enjoyable and were always there if I had any questions.
05 November 2025
They were great especially Tommy. Nothing was too much trouble
04 November 2025
Clean and welcoming with nice presentation
04 November 2025
Couldn't be more happier
15 October 2025
As iv put above all brilliant very happy.
07 December 2025
Every member of the team contributes to customer satisfaction
03 December 2025
Disappointed that work required could not be completed whilst we waited and had to return next day to collect car. Costs higher than anticipated
03 December 2025
Elliott Quinn delivers exceptional customer service and is a great asset to your company.
02 December 2025
Good customer service
02 December 2025
People are so friendly and efficient. Great customer care.
01 December 2025
Excellent service, friendly & knowledgable staff who helped to alleviate my fears and concerns
01 December 2025
Elliot made the experience completely seamless in a friendly and professional manner. Another person (with beard) was also a pleasure to talk to while waiting. Enjoyable all round.
01 December 2025
Elliot kept me informed at all times, very helpful
01 December 2025
Everyone is always so helpful, you open early enough for me to drop my car off and still get to work on time and I got a cup of coffee!
01 December 2025
Prepaid service plan covered all costs. I'd been half-expecting something in the small print which would mean an expense but that was not the case.
07 December 2025
Kieron Farmer has sold me 4 cars and has been supportive throughout.