OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
117 ratings and 98 comments received in the last 90 days.
11 March 2026
I was extremely pleased with the service that Christina provided and it was nice to have repeat business having previously purchased through Alistair.
11 March 2026
Fantastic customer service from Kieron at Canterbury Mini. Kept in regular contact throughout the process with updates and extremely helpful and knowledgeable.
11 March 2026
Great communication throughout. Not pushing sales. Time to talk through the set up of the car. Personal touches. Everything ran smoothly. Couldn't fault the service we received.
08 March 2026
Everything went smoothly, all on time and the handover was excellent.
07 March 2026
Jake was excellent to deal with
17 February 2026
Christina and Ali were both so supportive and helpful. I can't praise their customer service enough. Thank you
07 February 2026
Friendly, knowledgable team. Nothing was too much trouble, a nice place to buy a new mini.
02 February 2026
Kieron has been extremely helpful over the past few months, keeping me up to date with progress.Excellent customer service. A +++ experience
01 February 2026
The process of buying a new car was faultless and smooth. I had a bad experience with another car dealership but Christina helped me transition into my lovely new Mini Cooper.
15 March 2026
Friendly, attentive, knowledgeable team.
14 March 2026
It was an mot, not an exciting thing
14 March 2026
I had to wait for almost 4 hours and was told about 2 was how long it should take.
11 March 2026
Barrett's went above and beyond to make our mot and service hassle free !!
10 March 2026
Really great service from start to finish. Easy to book the car in and good reminders throughout. Was kept in formed throughout the day what was going on with the car and additional costs.
09 March 2026
Recognised my situation and made sure the work fitted in with the
08 March 2026
Staff were very friendly and helpful. Very good communication throughout the experience.
08 March 2026
Everything about the visit was explained to me by Sophie, who professional, cheerful and communicative . She made me feel welcome and explain my choices of waiting and having a coffee or taking the shuttle bus into town. I did both and had a relaxi
08 March 2026
Everyone was helpful and Sophie was particularly helpful as was Kieron.
05 March 2026
Everything got done and on time
FIND Barretts Canterbury.
Address
- Broad Oak Road, Canterbury, CT2 7PX
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:09:00 - 17:30
- Sun:Closed.
Phone
- 01227 828899
Canterbury as well as surrounding areas including Ramsgate, Whitstable, Broadstairs and Herne Bay
Address
- Broad Oak Road, Canterbury, CT2 7PX
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:1st Saturday of the month only 10:00 - 16:00
- Sun:Closed
Phone
- 01227 828899
Canterbury as well as surrounding areas including Ramsgate, Whitstable, Broadstairs and Herne Bay
13 March 2026
Friendly, approachable, helpful staff. Showroom facilities excellent.