OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
141 ratings and 103 comments received in the last 90 days.
04 August 2025
Barretts of Canterbury were excellent. Good old fashioned service at its very best. I couldn't have been in better hands.
03 August 2025
Christina was thoughtful and discussed everything with me thoroughly
03 August 2025
Buying our new car was a pleasurable experience
03 August 2025
Absolutely fantastic - all staff so helpful. Not pushy at all, answers all questions, shown all options, fantastic hospitality and this in all members of staff at every level
17 July 2025
The whole experience was seamless and made easy by the team at Barretts especially Christina
02 July 2025
Polite, efficient and professional service.
19 June 2025
Everyone was extremely pleasant and helpful
05 June 2025
This is the 6th car we have bought from mini. Kieron Farmer is an excellent salesman. Thank you Kieron.
03 June 2025
Alastair and Emma were involved with the purchase with efficiency and were lovely to deal with.
10 August 2025
The repair was done well economically
10 August 2025
Excellant
09 August 2025
Car is running well
09 August 2025
Punctual, comprehensive
04 August 2025
Great service
04 August 2025
As above, staff and service is great
31 July 2025
5 stars are better than 4
31 July 2025
They highlighted future problems to keep my eye on and quoted me the price for the fix.
29 July 2025
Good
27 July 2025
The service was excellent from start to finish. Nothing was too much of a problem and I was not a straight forward customer due to a long decision making process.
07 August 2025
Sales staff were helpful, friendly and supportive. Didn't feel pressured, rushed or pushed.