OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
130 ratings and 97 comments received in the last 90 days.
07 September 2025
Great location with lots of amaeinites, clean and tidy. Everyone was welcoming and friendly. Staff are very knowledgeable.
07 September 2025
We were always kept up to date with the progress of our Mini and all emails or phone calls were answered promptly, It was so exciting collecting our new Mini. Christina guided us through all the controls very patiently and expertly
29 August 2025
Christina the sales person was brilliant. Nothing was too much trouble. She answered all my questions. I never felt pressure to buy. I came to the showroom already fairly sure I wanted to buy it. The test drive and sales support clinched it
12 August 2025
Christina was very knowledgeable and would do anything for you. Never felt rushed into buying the mini and the delivery was very relaxing.
07 August 2025
Sales staff were helpful, friendly and supportive. Didn't feel pressured, rushed or pushed.
04 August 2025
Barretts of Canterbury were excellent. Good old fashioned service at its very best. I couldn't have been in better hands.
03 August 2025
Absolutely fantastic - all staff so helpful. Not pushy at all, answers all questions, shown all options, fantastic hospitality and this in all members of staff at every level
03 August 2025
Buying our new car was a pleasurable experience
03 August 2025
Christina was thoughtful and discussed everything with me thoroughly
05 September 2025
5 stars. Very good communication, very good servicing. Pleasant, friendly & helpful reception staff. Best part of the experience.
05 September 2025
Great staff and great efficiency, always with help ont be other end of the line
05 September 2025
I was updated at all points of the service so I knew the progress made and felt my car was in good hands. It was returned clean and with a clear explanation of what had been done and why. This was further reinforced by the health check video.
03 September 2025
My service was carried out quickly, I was kept informed of it progress
02 September 2025
Staff always very pleasant and helpfil
31 August 2025
Kept up to date
31 August 2025
Personable and professional and boot clean was immaculate!
28 August 2025
Constantly kept updated
24 August 2025
My MOT was completed speedily
24 August 2025
Happy customer
07 September 2025
Friendly and efficient service. My wife appreciated the flowers on collection and also the time taken by the sales executive to explain all the car's features and controls.