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Customer Reviews.

service

5

Warranty lived up to expectations but other costs fully explained and options outlined

16 February 2021

service

5

I am giving 5 stars because BMW are making a good effort working in difficult times and my vehicle was clean on my arrival, communication is very good and a loaned vehicle helped as I am aged.

14 February 2021

service

4

They did what was necessary

12 February 2021

service

5

Easy to arrange, kept me informed very covid safe.

08 February 2021

service

5

See above

07 February 2021

service

5

Clear instructions prior to appointment- everything was very slick on the day.

04 February 2021

service

4

Good communication, always kept up to date regarding progress and or required work and costing.

02 February 2021

service

5

Good customer service from friendly staff, like the video of the service, well managed drop off and collection during COVID-19.

01 February 2021

service

5

Apart from not telling me beforehand that the service would be done over the road at BMW it was faultless

31 January 2021

service

5

Did all that was asked for

30 January 2021

service

5

Polite, efficient service.

27 January 2021

service

5

Extremely impressed with the service given

26 January 2021

sales

5

The purchase was smooth and hassle free

23 January 2021

sales

5

Considering the pandemic ordering and collection went smoothly. Very different but standards were still kept. Everything was explained very clearly and communication was excellent via phone/e mail

20 January 2021

sales

5

Erin was very helpful and kept us informed throughout

19 January 2021

service

5

Good knowledgeable staff, thorough service team, very polite and accommodating

19 January 2021

service

5

Matt (Front of House) was incredibly knowledgeable which immediately promotes confidence -Craig's car check was extremely helpful - I did feedback that people who have poor hearing would not be able to hear everything due to backgnd noise/clanking!!

19 January 2021

service

5

Very helpful making appointment by phone and also very helpful and efficient when I booked the car in and collected it the following day. Excellent service.

18 January 2021

service

5

Efficient service team despite current restrictions

18 January 2021

sales

5

Excellent service, staff are friendly, helpful and nothing is to much form them. They are simply the best I've come across.

13 January 2021

service

5

Good service Good value Nice people

11 January 2021

service

5

Very thorough. Polite. All safety measure taken place.

09 January 2021

service

5

The MOT was done in less than 2 hours as mentioned when I booked the car in.

09 January 2021

sales

5

Thoroughly professional service with attention to detail

06 January 2021

service

5

My car was serviced and cleaned and ready to collect on time..

04 January 2021

service

5

Excellent, cannot fault them

03 January 2021

service

5

Very easy to book, good system in place regarding COVID

02 January 2021

service

4.5

We're very pleased to deal with your staff particularly ELLIE

29 December 2020

service

5

Kept me informed

29 December 2020

service

5

Hassle free. Good service and car collected and returned

29 December 2020

service

5

Thorough work. the video is useful . Also they fitted in some extra work - wiper blades.

29 December 2020

service

5

Extremely helpful and everything was well explained.

28 December 2020

service

5

Efficient and helpful

28 December 2020

service

4

Excellent, friendly service.

28 December 2020

service

5

The whole process was really smooth, from Drop off to pick up, communication was really good. Would not hesitate to use again

28 December 2020

service

5

Job was done under warranty but we didn't expect the added bonus of a full valet

26 December 2020

service

5

Very satisfied with the service, friendly, helpful and felt very Covid safe.

23 December 2020

service

5

Such a nice crowd. Managing COVID procedures very well. Always polite & helpful

21 December 2020

service

5

Job done quickly and satisfactory

21 December 2020

service

5

Covered the points I was concerned about

20 December 2020

service

5

I was had a nice welcome in the morning and same for the pick up early evening..

18 December 2020

service

5

Always received good attention and felt welcome and this year with Covid felt safe due to staff making all possible arrangements to ensure safety for everyone.

16 December 2020

service

5

Helpful, and were able to add something to the job at short notice. They were very obliging

14 December 2020

service

5

Car came back clean and well look after

14 December 2020

service

5

Really professional and polite

14 December 2020

service

5

waiting area was good with space to work whilst I waited and the car was returned clean & tidy!

14 December 2020

service

5

Friendly and helpful

13 December 2020

service

5

They were great. The car is also great now

13 December 2020

service

5

all round excellent nothing to much trouble

12 December 2020

service

5

This visit was for a charging cable recall, they not only replaced the cable they also gave my car a free health check and cleaned my very dirty car.