Very quick and good service. Pleased that the proposed £20 charge to sanitise the car before and after the service had been scrapped.

Very efficient and quick

Service was quick

Good that you are shown a video, nice touch. Car was cleaned aswell, small extras that show care.

Everything was covered and There was a video showing my mini sent to me

Because I am in lockdown due to illness, my mini was collected for me and taken for its mot

I never visited the MINI Centre as I purchased the car over the phone but all calls were dealt with efficiently and I was very happy with the whole process.

Completely satisfied with the service we have received

very helpful and professional. Understood our needs and was not pushy. Kieran was very polite and friendly. Made you feel at home

Car was ready on time and had also be cleaned within the 2 hour estimated time slot. I had a query from looking at the service video which Steve the Service Manager dealt with very well.

Car collected, cleaned, repaired and returned - hassle free!

Kept informed throughout and MOT completed on time.

Nothing more I could ask for.

The staff were polite and helpful; the service was prompt

No problems

Excellent customer service. They take their time to explain everything.

I have always been satisfied with the service at mini, I know I can trust them

I would give more stars if I could! James Dawkins was superb. Right mix of friendly and professional. He even popped a brochure through our door. Even with the pressures and difficulties faced by Covid the handover was great. Thank you.

Job was completed and washers now work

Barrett's kept us informed all the way through the service at a very difficult time (Covid 19)

I am very satisfied with how smoothly the whole process went, especially given the current situation we find ourselves in with COVID-19.

Didn't know what I wanted, Ali and Kieron spent so much time listening to me and steering me to the right mini for me. Efficient, respectful, professional and courteous at all times.

Purchasing a new car just as lockdown started to open up seemed rather scary at first but all the staff at my local MINI centre were welcoming, considerate and knowledgeable making me feel safe and relaxed.

customer service is excellent, they keep you updated on progress send video for covid19 compliance

It was one week from going in to look at a car to collecting my new car. Communication with Kieran the salesman and the finance manager was excellent.

Did a great job

Answered all questions. Phoned regularly and quick service.

Work carried out to high standard with excellent customer service given the situation with COVID ensured my car was dealt with early so I could stay in area to collect

Very curtious polite and friendly staff

I was lucky enough to have two brilliant members of the MINI Centre looking after me. Unfortunately due to the COVID-19 situation my car was delayed by a couple of months, but I was kept up to date on the delivery and always felt well looked after.

It is lovely to know our mini is looked after and anything extra is pinpointed x

Very good service

No more than I have come to expect from Mini over the past 3 years.

Mark, Ali and Kieron from the Canterbury dealership all disk a stellar job from start to finish.

Felt safe leaving my car during this Covid outbreak staff were very professional re hand gel etc

I received excellent service - but am not good at suggesting perfection!

Prompt and efficient service

Ease if drop off and collection Polite courteous helpful staff

Everything was perfect

Did what they said they would do.

Very good garage