Emily and James looked after me very well the whole way through the process and at some point under difficult circumstances due to the pandemic.

I was kept informed, permissions were sought to complete work identified and the car was returned clean!

Staff kept me informed as to what was going on with my car.

I was kept informed every step of the way

Stated above. The whole experience was very enjoyable and it was good to receive messages from the Mini factory that the car was being assembled, etc.

Can't fault the service experience.

Informed us as to what they were doing and what was going on Nd also whether there were any problems.

We were informed every Step of the way on the statis of out mini

Alistair and his team have always been very helpful and go out of their way

Nice people good service

Thank you for cleaning my car!

All went well, got the car back within 4 hours.

Because all was good

Quick, efficient and smooth process

Very satisfied

Kept informed all the way. Felt valued as a customer

I'm always satisfied with my service experience x

Always informative. Liked the video report of the Service undertaken.

Great service

Very easy to drop off and pick up.

Fantastic sales team at Mini Barretts Canterbury

Due to Covid I had to order my car remotely which was really easy and quick Kieron farmer is always professional even through emails and phone calls but I was so happy to pick it up in person and see all the guys and girls at Barrett's Canterbury.

Very helpful, and work done on time.??

Lots of information received prior to the appointment. I was kept fully informed and work was completed on time

Happy with work carried out

Very good service in all aspects

everything was fine

Always worth the wait cannot fault Emily / Erin

Quick, thorough, transparent and friendly.

Service was just so good.

Efficient and reliable

Good customer service, nice sales lady

Sales rep very helpful and polite

Very friendly service from James, who was both knowledgeable and enthusiastic. Highly recommended

Friendly and helpful understanding and advice

Nice involvement

Efficiency

The staff were really helpful, it's great that you've got my history on the computer so it makes booking in very easy.

This is the fourth MINI I've purchased through Barretts and I know I can rely on their service, always feel like I'm in 'safe hands' with them!

No issues with service provide

Staff very friendly, everything taken care of.

Service was excellent- very friendly and made to feel valued as customers.

Efficient booking in system observing safe Covid practices. Pleasant, friendly staff. Services completed within the allotted time and car returned, cleaned and sanitised.

All went smoothly

From purchase to delivery I was kept informed with the progress of my car which was very exciting. And nothing was ever too much trouble if I needed any help or had any questions.

Great service

Overall I cannot fault Barretts MINI Canterbury, they offer an exceptional level of customer service and great advice throughout the car buying process.

The points requiring attention were dealt with correctly in a timely manner with full explanations and no need for follow-up.

Personal service.

Very attentive to my needs