The staff are very helpful.
The staff are very helpful.
The 2 chaps we dealt with at mini went above and beyond to make our experience as perfect as possible. We were extremely impressed.
They did what they were supposed to do to a very good standard.
Happy with service and feedback of what was carried out
Excellent service and customer care.
The service is brilliant
Very good customer service
Kieron made sure that everything I want on my mini was available and kept me up to date with every stage of my mini being made.
Great service and headlight fixed under guarantee.
Easy with inclusive
Stefan and the team couldn't have been more helpful. When I explained that we only have the one car in the household they managed to fit the mini in on a Saturday despite the late booking ( my fault!) and Stefan arranged for us to have a courtesy car
No complaints.Because it was easy!
From the moment my car goes in, to the time it comes out, I'm always kept up to date as to what's going on. The service team are brilliant. Informative, reliable and I'm always pleased with how the car feels and drives when I pick it up again.
I felt that James (Dawkins) looked after us very well.
Polite & efficient. Everyone always seems to do their best to pmease
We have very good, friendly and informative service from Kevin Grant and team.
Erin was fantastic, incredibly thorough and great to deal with
No problems as of yet.
We felt very comfortable and enjoyed the whole experience of buying a new vehicle. It was easy and well explained process
No fuss just got on with the work no problem
Very helpful staff make the experience easy
I always get good service
I was kept informed of my cars delivery date. I was given lots of helpful information. Neil was very helpful.
Kevin Grant was an absolute gentleman to deal with. Nothing was too much trouble, he was understanding, easygoing and accommodating, even spending time with our 5 yr old son who's very keen on cars. He is an asset to this dealership.
What was offered was delivered - i.e. MINI taken from home and returned in very reasonable time. Am grateful for this collection service due to my being able to leave my husband for any length of time.
Very pleased with everyone I came into contact with from the very pleasant pick up chap to the helpful lady on the phone.
Fast follow up to me on line enquiry and liked the video reply, a nice personal touch. Friendly and courteous help form James at Barretts. Good to have the demo car for an hour and also, simple financial help with regards to financing.
The service was booked in late as there was a delay with production of my new car. However the car was fitted in promptly for the service
Very satisfied with the service provided
Timeline for delivery was correct and I was kept informed during the wait
Kept me informed at all times
5 stars. There was a delay in the delivery but Kieran kept us updated at every turn of events that was greatly appreciated. Kieran discussed every part of the ordering process, how this affected the cost of the vehicle and future tax implication's
All was good.
Great service provided by Annabelle on the day and Matt in advance of the booking. Very much appreciated and thanks to both.
Canterbury team are always welcoming helpful and friendly, and somehow always manage to remember exactly who I am and greeted by name by anyone there
straightforward and efficient
easy to book online collected car - small collection/delivery charge buth worth it. Kept upto date - easy to pay online
No concerns keiron helped me with many aspects of my purchase I have multiple sclerosis and he was respectful helpful and kind
Kept informed and was able to collect car the same day
this is my 3rd mini with, have always found Canterbury to be great. Kevin Grant is friendly, calm and makes the whole experience stress free. He is quick to respond to any queries. I have great confidence in his management of the whole process
Great customer service
Same reason as above excellent service from everyone.
Always had a good experience.
The branch allowed me to work within their office and was very welcoming and offered me drinks etc
Top first class job as always
Great welcoming service
From first enquiry to after car collected excellent service given