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Customer Reviews.

service

5

Very quick and good service. Pleased that the proposed £20 charge to sanitise the car before and after the service had been scrapped.

28 July 2020

service

5

Very efficient and quick

25 July 2020

service

4

Service was quick

25 July 2020

service

5

Good that you are shown a video, nice touch. Car was cleaned aswell, small extras that show care.

24 July 2020

service

5

Everything was covered and There was a video showing my mini sent to me

19 July 2020

service

5

Because I am in lockdown due to illness, my mini was collected for me and taken for its mot

19 July 2020

sales

5

I never visited the MINI Centre as I purchased the car over the phone but all calls were dealt with efficiently and I was very happy with the whole process.

19 July 2020

sales

5

Completely satisfied with the service we have received

19 July 2020

sales

5

very helpful and professional. Understood our needs and was not pushy. Kieran was very polite and friendly. Made you feel at home

19 July 2020

service

5

Car was ready on time and had also be cleaned within the 2 hour estimated time slot. I had a query from looking at the service video which Steve the Service Manager dealt with very well.

15 July 2020

service

5

Car collected, cleaned, repaired and returned - hassle free!

13 July 2020

service

4

Kept informed throughout and MOT completed on time.

13 July 2020

service

5

Nothing more I could ask for.

13 July 2020

service

5

The staff were polite and helpful; the service was prompt

13 July 2020

service

5

No problems

13 July 2020

sales

5

Excellent customer service. They take their time to explain everything.

11 July 2020

service

5

I have always been satisfied with the service at mini, I know I can trust them

11 July 2020

sales

5

I would give more stars if I could! James Dawkins was superb. Right mix of friendly and professional. He even popped a brochure through our door. Even with the pressures and difficulties faced by Covid the handover was great. Thank you.

09 July 2020

service

5

Job was completed and washers now work

08 July 2020

service

5

Barrett's kept us informed all the way through the service at a very difficult time (Covid 19)

08 July 2020

sales

5

I am very satisfied with how smoothly the whole process went, especially given the current situation we find ourselves in with COVID-19.

06 July 2020

sales

5

Didn't know what I wanted, Ali and Kieron spent so much time listening to me and steering me to the right mini for me. Efficient, respectful, professional and courteous at all times.

06 July 2020

sales

5

Purchasing a new car just as lockdown started to open up seemed rather scary at first but all the staff at my local MINI centre were welcoming, considerate and knowledgeable making me feel safe and relaxed.

06 July 2020

service

5

customer service is excellent, they keep you updated on progress send video for covid19 compliance

06 July 2020

sales

5

It was one week from going in to look at a car to collecting my new car. Communication with Kieran the salesman and the finance manager was excellent.

05 July 2020

service

5

Did a great job

04 July 2020

service

5

Answered all questions. Phoned regularly and quick service.

03 July 2020

service

5

Work carried out to high standard with excellent customer service given the situation with COVID ensured my car was dealt with early so I could stay in area to collect

03 July 2020

sales

5

Very curtious polite and friendly staff

02 July 2020

sales

5

I was lucky enough to have two brilliant members of the MINI Centre looking after me. Unfortunately due to the COVID-19 situation my car was delayed by a couple of months, but I was kept up to date on the delivery and always felt well looked after.

02 July 2020

service

5

It is lovely to know our mini is looked after and anything extra is pinpointed x

29 June 2020

sales

5

Very good service

29 June 2020

service

5

No more than I have come to expect from Mini over the past 3 years.

28 June 2020

sales

5

Mark, Ali and Kieron from the Canterbury dealership all disk a stellar job from start to finish.

28 June 2020

service

4

Felt safe leaving my car during this Covid outbreak staff were very professional re hand gel etc

25 June 2020

service

4.5

I received excellent service - but am not good at suggesting perfection!

24 June 2020

service

4

Prompt and efficient service

21 June 2020

service

5

Ease if drop off and collection Polite courteous helpful staff

18 June 2020

service

5

Everything was perfect

18 June 2020

service

4

Did what they said they would do.

16 June 2020

service

5

Very good garage