Quick and efficient and I even had a clean car to drive home in.

Returning customer so familiar with the dealership.

Professional & friendly

Always a good service . Found the video of my vehicle really useful .

Very helpful and attentive staff at a time which was very difficult with lock down imminent

Professional, kept me fully up to date, made me feel special and valued. A truly pleasurable purchase experience from start to finish.

Knowing nothing about cars I know I can rely on your staff looking after any problems which may arise.

Good feedback & named technicians.

We could have bought a car closer to home but Kevin Grant made us feel special and helped us through our journey to get the car we needed

From booking my MOT/annual service, as usual, I was given the courtesy and time that I have experienced for over 40 years. I was also provided with some really helpful advice for the care of my hood and keeping my battery charged - thank you Steve P!

I couldn't have wished for more. I was kept aware of the stages of my car in manufacture and any queries i had regarding the car and its purchase were speedily answered by your sales representative. In the end i took delivery of an excellent product.

All staff offer a high level of service both when making my booking and at the showroo

Very helpful & knowledgeable

The staff tend to stay the same and I like being known.

The staff were extremely helpful and communication was fantastic

Helpful guidance throughout, understood it was important to get the right car at the right price after a bad experience at Mazda Perry's. Patient and friendly salesman.

Helpful booking assistants, as I had two cars to get done. Also, caught up with Kevin, to talk about future requirements.

jobs done, communication excellent, no fuss

Everything on the recall put right as far as I know.

No problems with customer service and car valeted

Very friendly, efficient and professional from all staff involved in making the service appointment to collecting the car post service.

Always helpful, on time, good service

The warranty repair was carried out to my entire satisfaction with no quibble

My 2 visits to Barretts Canterbury were for a service and mot , with the weather being so bad I decided to stay in the reception area , both times were a joy to be there .

Detailed diagnostics and excellent communocation about my vehicle.

Very professional, thorough and attentive

They were always happy to answer any questions we had and kept us updated on the arrival of our new car.

They listened to our important time constraints, arranged collection of my old mini from our home, and the new mini was ready for collection before we went on holiday.

Lovely showroom, nice staff and lots of lovely Mini's to see.

All round good service.Emily was extremely helpful at all times

James the sales guy was professional and understanding. He listened and was interested in.what my needs were, BMW over road could learn customer care from James.