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Customer Reviews.

service

5

Service was provided on time and was well managed, clear explanations of Covid restrictions

17 November 2020

service

5

Everything is very professional

17 November 2020

sales

5

Pleasant helpful staff.

16 November 2020

service

5

Service was completed on time and car cleaned inside and out.

16 November 2020

sales

5

Was kept informed of my order.

15 November 2020

sales

5

The staff member we dealt with was very efficient, helpful and pleasant

15 November 2020

sales

5

Delivered on time despite challenging conditions during lockdown.

15 November 2020

sales

5

They looked after me well,nothing was too much trouble.

15 November 2020

sales

5

We dealt with Erin throughout and she was never anything but really helpful.

14 November 2020

sales

5

Couldn't have gone any better.

14 November 2020

service

5

came back clean and safe

13 November 2020

service

5

regular service plus good diagnostics of an engine stalling problem, with spare part ordered and fitted the next day.

13 November 2020

sales

5

No surprises - everything went as it was supposed to go and the finished car was OUTSTANDING!

12 November 2020

sales

5

Friendly, helpful and quick

11 November 2020

sales

5

The service was exemplary.

11 November 2020

sales

5

James was excellent throughout, we were treated very well and everything was explained very clearly. Social distancing measures were also excellent and the whole process felt very safe.

11 November 2020

sales

5

The showrooms where spotlessly clean and the precautions against the virus were exceptional. Now Emily,what can l say about her she was superb in dealing with my queries and making me lovely cups of coffee. she was excellent around.

10 November 2020

service

5

Very efficient

10 November 2020

service

4

All dealt with efficiently

09 November 2020

service

5

Because Barrett's worked through a solution that resolved the issue, the service manager Leon was really helpful, professional and knowledgeable.

07 November 2020

sales

5

Because it all ran smoothly with no effort

07 November 2020

service

5

I have always been very pleased with the experience - everybody is very courteous and the car always comes back immaculate

07 November 2020

service

5

From all aspects the service experience was excellent. The minor fault was put right which was appreciated.

04 November 2020

sales

5

Erin Lee was very competent keeping us updated at each stage of the purchase and delivery process

03 November 2020

service

5

Recall checked , identified brakes needed replacing in vehicle check . Gave price almost comparable to high street garages - replaced and repaired whilst they had vehicle.

03 November 2020

service

5

Friendly helpful and efficient staff from initial contact to book servicing appointment through to getting my car back after work was completed.

01 November 2020

service

5

Excellent service

31 October 2020

service

5

great customer service, friendly, well spoken and elegant people who inspire trust. Not pushy sales. Clean and welcoming show rooms, I feel the team are approachable if I every need assistance one year on after my purchase.

31 October 2020

service

4

Efficient and customer focused.

30 October 2020

sales

5

Test drive arranged on the spot following an unscheduled visit to the showroom. All questions relating to the car & payment options were answered confidently by salesperson. Car prepared and ready to be picked up a week after initial visit.

28 October 2020

service

5

Quick easy efficient

26 October 2020

service

5

Did a great job ! Leon was great and kept me informed !

26 October 2020

service

5

Resolved the issue with my mini and provided a great service which included a courtesy car.

24 October 2020

service

5

I have had a few different cars .This is the best service l have ever had

23 October 2020

sales

5

Excellent customer service, Covid-19 safety precautions in place and adhered to throughout. Salesperson, Kevin, was very helpful and knowledgeable, he answered all my questions and made the whole purchasing process straightforward.

21 October 2020

service

5

My car was on a recall, returned lovely and clean. Happy to find no problems.

16 October 2020

service

5

Friendly and competent

15 October 2020

sales

5

Everything when very smoothly and Jennifer looked after me very well

12 October 2020

service

4

Good service, reasonable cost.

12 October 2020

sales

5

Mini kept us constantly informed of progress on my new car.

06 October 2020

sales

5

Very helpful. Answered every question in a timely manner (and there were many. Picked car up directly so not delivered

03 October 2020

sales

5

The gentleman (Neil Hedger) helped us from start to finish in the purchase of our mini. He was informative throughout, advising us with all details of the mini thoroughly. We felt very comfortable with his approach and assistance.

03 October 2020

service

5

I have never been dissatisfied with an dealings I have had with Barrett's Canterbury.

03 October 2020

service

5

Always great to have car cleaned !

01 October 2020

service

5

The work was completed ahead of schedule

01 October 2020

service

5

Very clean dealership, very kind helpful. Covid masks and hand cleaner were available when arriving. My service was done quickly.

28 September 2020

service

4

The company are pleasant and usually efficient

28 September 2020

service

5

Everyone very friendly

26 September 2020

sales

5

Very helpful at all times

26 September 2020

service

5

The team are very professional and friendly. They automatically did my MOT as the car was in for a service two weeks before the MOT was due. That was great thinking and saved me a second journey. Many thanks