Quick and efficient service

Very easy dropping the car off and picking it up. I like receiving the video of the service

The video showing me the car and explaining everything was great

I booked my Mini because I had a problem with the Dash Camera. When I collected my Mini the problem had been corrected and the Car had been washed and vacuumed.

Every time I go to the mini garage staff are friendly and answer any questions I have or find out answers for me. Lovely to have video of work

What needed to be done was done

Efficient. Team kept in touch issues raised during MOT and service. Video link is a great idea.

Efficient service

Always received very pleasant and efficient service there.

Efficient

Wonderful service and staff

All very efficient especially considering the current situation.

Great service

Problem sorted

Friendly,polite, professional with great communication

Did what they said they would and did not overcharge.

All sorted and ready to be picked up the following day!

Was quicker than first thought. always a friendly welcome

As above. And I love the latest addition of video of the inspection of the underneath of the car - an area I never see! Great addition to your service.

Seen straight away and car was done in the time quoted

Very efficient

No problems at all

Helpful and courtesy.

James was extremely helpful and secured a good deal for both parties .

All very easy

Lovely staff, great showroom, brilliant customer service.

James stay in contact talked me through what I needed to know and answered all the questions I had

Neil Heger was most helpful and knowledgeable of the car he was selling. Nothing is too much for him. The dealership is a restful and comfortable place to be in and one feels totally safe thanks to the covid-19 protection measures taken.

Kevin's assistance was essential during lockdown and he did all the hard graft to make this purchase as easy as possible. He went completely above and beyond and got me a tidy little motor :-)

My car was booked in and I was seen very promptly.

Did what they had to do in the time quoted

smooth process

we were extremely happy with the service and the staff, really helpful an exceptional people.

Dropped my mini off at 8AM and requested my vehicle to be ready for 1pm which it was and also had a wash and vacuum

Very quick and good service. Pleased that the proposed £20 charge to sanitise the car before and after the service had been scrapped.

Service was quick

Very efficient and quick

Good that you are shown a video, nice touch. Car was cleaned aswell, small extras that show care.

Completely satisfied with the service we have received

Because I am in lockdown due to illness, my mini was collected for me and taken for its mot

Everything was covered and There was a video showing my mini sent to me

I never visited the MINI Centre as I purchased the car over the phone but all calls were dealt with efficiently and I was very happy with the whole process.

very helpful and professional. Understood our needs and was not pushy. Kieran was very polite and friendly. Made you feel at home

Car was ready on time and had also be cleaned within the 2 hour estimated time slot. I had a query from looking at the service video which Steve the Service Manager dealt with very well.

No problems

Kept informed throughout and MOT completed on time.

The staff were polite and helpful; the service was prompt

Car collected, cleaned, repaired and returned - hassle free!

Nothing more I could ask for.

Excellent customer service. They take their time to explain everything.