Service was provided on time and was well managed, clear explanations of Covid restrictions

Everything is very professional

Pleasant helpful staff.

Service was completed on time and car cleaned inside and out.

Was kept informed of my order.

The staff member we dealt with was very efficient, helpful and pleasant

Delivered on time despite challenging conditions during lockdown.

They looked after me well,nothing was too much trouble.

We dealt with Erin throughout and she was never anything but really helpful.

Couldn't have gone any better.

came back clean and safe

regular service plus good diagnostics of an engine stalling problem, with spare part ordered and fitted the next day.

No surprises - everything went as it was supposed to go and the finished car was OUTSTANDING!

Friendly, helpful and quick

The service was exemplary.

James was excellent throughout, we were treated very well and everything was explained very clearly. Social distancing measures were also excellent and the whole process felt very safe.

The showrooms where spotlessly clean and the precautions against the virus were exceptional. Now Emily,what can l say about her she was superb in dealing with my queries and making me lovely cups of coffee. she was excellent around.

Very efficient

All dealt with efficiently

Because Barrett's worked through a solution that resolved the issue, the service manager Leon was really helpful, professional and knowledgeable.

Because it all ran smoothly with no effort

I have always been very pleased with the experience - everybody is very courteous and the car always comes back immaculate

From all aspects the service experience was excellent. The minor fault was put right which was appreciated.

Erin Lee was very competent keeping us updated at each stage of the purchase and delivery process

Recall checked , identified brakes needed replacing in vehicle check . Gave price almost comparable to high street garages - replaced and repaired whilst they had vehicle.

Friendly helpful and efficient staff from initial contact to book servicing appointment through to getting my car back after work was completed.

Excellent service

great customer service, friendly, well spoken and elegant people who inspire trust. Not pushy sales. Clean and welcoming show rooms, I feel the team are approachable if I every need assistance one year on after my purchase.

Efficient and customer focused.

Test drive arranged on the spot following an unscheduled visit to the showroom. All questions relating to the car & payment options were answered confidently by salesperson. Car prepared and ready to be picked up a week after initial visit.

Quick easy efficient

Did a great job ! Leon was great and kept me informed !

Resolved the issue with my mini and provided a great service which included a courtesy car.

I have had a few different cars .This is the best service l have ever had

Excellent customer service, Covid-19 safety precautions in place and adhered to throughout. Salesperson, Kevin, was very helpful and knowledgeable, he answered all my questions and made the whole purchasing process straightforward.

My car was on a recall, returned lovely and clean. Happy to find no problems.

Friendly and competent

Everything when very smoothly and Jennifer looked after me very well

Good service, reasonable cost.

Mini kept us constantly informed of progress on my new car.

Very helpful. Answered every question in a timely manner (and there were many. Picked car up directly so not delivered

The gentleman (Neil Hedger) helped us from start to finish in the purchase of our mini. He was informative throughout, advising us with all details of the mini thoroughly. We felt very comfortable with his approach and assistance.

I have never been dissatisfied with an dealings I have had with Barrett's Canterbury.

Always great to have car cleaned !

The work was completed ahead of schedule

Very clean dealership, very kind helpful. Covid masks and hand cleaner were available when arriving. My service was done quickly.

The company are pleasant and usually efficient

Everyone very friendly

Very helpful at all times

The team are very professional and friendly. They automatically did my MOT as the car was in for a service two weeks before the MOT was due. That was great thinking and saved me a second journey. Many thanks