I have never had a single problem with any aspect of Barretts service department.

The Service Receptionist, Ellie, went the extra mile to make sure that I wasn't inconvenienced and tried to sort things out which she did immediately. She arranged a courtesy vehicle and kept me informed of the progress on my vehicle.

Very efficient service

All done in a day.

Great service and people

It was very easy - my car was collected from my home and delivered back once the service had been completed.

Easy process of booking, dropping car off & picking it up when done.

We were very pleased with every thing

Very efficient

good service

I booked my Mini in for it's first service. It was returned to me fully washed and vacuumed. .

service completed within the time limit .

Friendly family atmosphere.

Everthing was comple6ted and verified by the video.

Good service

Very good service from start to finish

Very pleased with the help on choosing a car

The staff were as always very thorough in attending to each process of the sale. They have a' can do ' attitude and expain clearly what is involved from start to finish.

Service was carried out very efficiently

Totally satisfied Neil kept me informed at every step of the way and I know if I need any help with anything on my new car he's only a call away

Great customer care from james

Excellent product excellent service

Eric at Barretts Mini Canterbury was excellent throughout the process.

Whilst visiting the showroom in Canterbury and purchasing our new mini our salesperson Kieron Farmer was absolutely fantastic. He was so knowledgeable, very helpful and kept us fully informed along the way until the car was collected.

Job was done quickly and efficiently with clear explanation.

Great team at Barretts Canterbury.

Prompt & informative

Because the email regarding the service was excellent and very much appreciated

They helped with the price

Handled all questions and kept me update to date with all changes (re. shortage of digital dash display etc.).

Difficult circumstances handle well

Hopefully my problem has been solved, but I was given other options if it hasn't. And my car was washed too.

We felt Kieron was straightforward and helpful

Highly professional showroom. Pleasant staff. Clean premises. Refreshments, WiFi and workstations available.

Always received good service from Barrett's Canterbury.

Erin kept us informed throughout the process and made the process really easy.

A pleasant experience

The delivery of our Mini was earlier than predicted and handover arrangements were smooth and comprehensive.

Friendly and accommodating service from Erin Lee in showroom, and extremely responsive email correspondence made the whole thing totally painless

An additional potential fault was identified and then fixed on the same day, saving me the time to have to rebook for the work.

Collecting my mini was an enjoyable and relaxed process.

Excellent service and communication

Excellent customer service

Staff helpful. Very pleased with the video showing under my car. This is a fantastic extra I gave never experienced before

Excellent customer service.

Complete care and attention given by staff

Receptionist friendly and helpful. Good updates on my car

Very helpful staff. Efficient service. Love the video reviewing my car - means I can stop, focus and look at my car in detail.

Very satisfied with the service.

Check in fast and efficient. Extremely clean and no fuss.